This was a hotel that met all our needs. As we only had 2 days here we did not use most of the amenities. The room was a decent size, comfy bed, soft sheets and also soft pillows. We had a view of the alleyway. The bathroom was clean and tidy. The rest of the hotel boasts a gym and a heated pool. We didn't find time to use either. There is parking on premises, but as there are sometimes events held here and the restaurant is open to the public, sometimes the car park gets full and its hard to find a spot. We were walking distance from some areas, but had a hire car so it was easy to get around.
Jayc
2025年3月
Amazing location, clean, beautiful large rooms, I think recently renovated based on previous comments saying it was tired and dated, as it was modern and lovely in our room. Lovely, friendly and helpful staff. Pool facilities were amazing with the kids. Will 100% book here again next time we are in New Plymouth.
Heather
2025年1月
Good location. About a 10-15min walk to most of the resturants/cafes or a 5 min drive. Plenty of car parking. Room was clean. Pool and spa were great temperatures and were definitely enjoyed after climbing Mount Paratutu. There was also a gorgeous piano in one of the downstairs areas and the staff were so kind to let us play it.
Tristan
2025年1月
The staff were helpful and friendly during a busy holiday time. The rooms were very clean and tidy and beds comfortable. A dinner booking was missed and the restaurant staff went out of their way to fit us in.
Fiona
2025年1月
It’s central to the city, rooms are just right for a night away.
Tess
2024年12月
Good room and bathroom but door between the bathroom, toilet and rest of the room did not remain shut, it needs a boat hook or bolt; it means that steam and odours get into the main room. Low staff levels on reception and for food and drink on Sun evening but very accommodating.
P-j
2025年2月
Great swimming pool for a family holiday and the receptionist was so friendly! Very nice common areas and the room was good value. Easy communication before check in. Overall a great stay!
Lauren
2024年1月
The pool and spa were great and the opening hours gave us flexibility to use. Michelle the receptionist was super helpful and my grand daughter kept asking for her every time we walked passed reception lol. We stayed two nights and house cleaning were very helpful. The bed was comfy, good shower, good layout of room. Toilet/shower/sink room very small.
Tania
2024年1月
Comfortable rooms. We stayed on the first floor so the room was a little dated (it appears rooms on the higher floors have been renovated). Each room has Air Con and access to the pool and spa was an added bonus. Plenty of free parking for guests onsite, and within walking distance of supermarkets. Beds were comfortable.
Brydon
2025年1月
Went for a caberet it was great. Liked the room and view. Was greeted nicely warm welcome Really nice shower downstairs in the room
Helen
2023年11月